Record at a glance
- Evidence level
- Named record: delivered scope, plus measured results the client reported
- Client
- Rebelo AG, Portugal, founded 1983, named with permission on record
- Sector
- Printing and packaging
- Client location
- Portugal
- Service
- Custom Product Engineering
- Delivered scope
- A 3D preview in the online designer for boxes and other multi-sided products
- Delivery
- Go-live timeline of about three and a half months
- Published results
- Four, reported by Rebelo AG after the preview went live
Context
A flat preview answers a flat question. When the product is a box, a carton or anything else with more than one printed face, a shopper looking at a two-dimensional layout has to imagine how the panels meet, and a shopper who has to imagine something often leaves instead. Rebelo AG wanted its customers to turn the finished object on screen before ordering it.
What did Netbase deliver?
The preview lives inside the online designer rather than beside it, so the customer sees the object update as the artwork changes. Configuration works per product:
| Element | What it does | Best for |
|---|---|---|
| 3D preview | Shows boxes and other multi-sided products as objects inside the online designer | Shoppers who need to see how panels meet before ordering |
| 3D model file | Configures the preview per product, uploaded once | Printers who want the preview enabled product by product |
| Gradual rollout | The preview enabled or left off per product | A long catalogue that cannot be modelled all at once |
The video below is a Netbase JSC video on YouTube about the Rebelo AG project.
The delivered scope is a 3D preview for boxes and other multi-sided products, with a go-live timeline of about three and a half months. The revenue figure of up 39% is Rebelo AG's own and carries its period, the first year. Printers whose catalogue is mostly boxes and multi-sided packaging, rather than flat sheets, sit in the same printing and packaging sector; the production hand-off after a shopper finishes configuring one is mapped in the print order and fulfilment guide, and the payment step that closes the order is order and payment operations. A comparable online-designer feature set, beyond 3D preview alone, is scoped under product personalisation and online design.
Results Rebelo AG reported
These are Rebelo AG's own figures for its own store after the preview went live. They describe what happened at one Portuguese printer, and they are not a projection for anyone else:
- revenue up 39% in the first year;
- engagement up 98%, with no period recorded in the source;
- conversions in personalised segments up 53%, with no period recorded in the source;
- productivity up 25%, with no period recorded in the source.
Evidence and limitations
- Only the revenue figure carries a period in its source, and it is published with that period intact. No period has been invented for the other three.
- A separate Netbase feature story from July 2021 quotes traffic and revenue numbers that disagree with the attested figures. Those numbers are not published here, and the attested set above is the only one this site uses.
- Netbase configured the preview. The commercial movement is Rebelo AG's, and a printer's revenue responds to more than one change at a time.
- The image on this page is illustrative.
- The methodology page sets out how figures on this site are sourced, attributed and corrected.
Questions buyers ask
Do we need a 3D model for every product before launch? No. The preview is enabled per product, so a catalogue can start with the items that most need it and extend later.
Was three and a half months the build time or the time to go live? It is the go-live timeline recorded for this project, from engagement to the preview being live. Another catalogue, with more models to prepare, would take its own time.
Will a 3D preview raise our revenue by 39%? That figure belongs to Rebelo AG and to the year it measured. Treat it as evidence that the feature can matter, not as a forecast.
Can Netbase work with a client in my country? Yes. Every service on this site is delivered remotely from Hanoi, and Netbase has worked with clients in 80 countries. Delivery communication is in English, with weekly reviews and a named project manager.
Does Netbase work in my industry? Netbase takes on projects in any industry where the work can be delivered remotely and accepted by milestones. The industry pages describe the approach sector by sector, and the Work records show delivered projects.
How do I pay for a project? Payment is by bank transfer to the company account of Netbase JSC or through PayPal Business. The payee is always Netbase JSC, the company that operates OutsourcingVN.
Who do I talk to, and how do I start a project? Talk to Huy Nguyen (David), Founder and CEO of Netbase JSC: message him on WhatsApp at +84 937 869 689 or email project@netbasejsc.com. You can also send your brief through the project request form. Say which workflow or system the project concerns and what has to stay unchanged; the first step is a discovery conversation, and scope and milestones are agreed after it.
Considering a 3D preview?
Read the other work records for comparison, then submit a project brief with your product range and how many faces a typical item has. OutsourcingVN is operated by Netbase JSC and is Netbase's own outsourcing-services platform, so a brief reaches the delivery team directly.