Record at a glance
- Evidence level
- Portfolio record: delivered scope
- Client
- A large-format inkjet printing company in Singapore; not named
- Sector
- Printing and packaging
- Client location
- Singapore
- Service
- Custom Product Engineering
- Delivered scope
- Redeveloped user experience, interface and most of the store system, with custom functions built to the client's specifications
- Shape of the work
- Several phases over more than a year
- Published results
- None
What an engagement of this length is
This was not one rebuild handed over once. The client wrote its own workflow, design, back-end and front-end specifications, and Netbase built against them phase by phase. Over more than a year that has a consequence worth naming: the specification and the running store move together, each phase changing what the next one is for.
The platform the store runs on
A WordPress print-store feature set carried the catalogue, the accounts and the ordering path. Everything the client's workflow needed that a standard print store does not do was built as custom functions on top of it, which is why a store this specialised did not need a platform written from nothing.
The function a buyer remembers: a multi-page PDF mapped to product sides
Large-format buyers usually arrive with artwork already made, as a PDF, often with more than one page in it: one per side of a double-sided banner, per panel of a display, per face of a printed board.
Before this function existed, the online designer could not take that file. The shopper had to export each page as an image, upload them one at a time, and remember which page belonged to which side. Every one of those steps is a place to make a mistake that nobody notices until the job has been printed.
The custom function moves that work into the store:
| Step | What it does | Best for |
|---|---|---|
| PDF upload | The shopper uploads the PDF straight into the online designer | Buyers who already have artwork as a print-ready PDF |
| Page-to-image conversion | Converts each page to a high-resolution image that can be edited on the design canvas | Artwork that needs adjustment before the job is printed |
| Resolution warning | Raises a warning for a low-resolution upload before the order is placed | Catching a print-quality problem before the press has run |
| Page-to-side mapping | Maps the pages of a multi-page PDF to the sides of the product in order | Multi-sided products such as a double-sided banner or a display panel |
The last point is what solves the problem. Order carries meaning in print: page one is the front, page two is the back, and a panel out of sequence is a reprint at somebody's cost. Mapping the pages in order, inside the store, removes the most expensive class of print error, the one found after production.
What does this record cover?
The source records delivered scope across several phases and more than a year: the user experience, the interface and most of the system behind the store. The cooperation was still running when the source was written.
Questions buyers ask
Why is the client not named? It is not on Netbase's list of clients who have agreed to be referenced. Its logo does appear in Netbase's own client strip, but permission to display a logo is not permission to attach a project to a name, so the record stays anonymised.
Does a year-plus engagement mean the first release took a year? No. The work ran in several phases, each with its own specification and delivery. How a phased engagement is planned and reviewed is set out on the project delivery page.
Can the PDF function be reused on another store? The pattern can: uploading a PDF into a designer, checking resolution and mapping pages to product sides is a design any print store can adopt. The implementation itself was built to one client's specifications.
Is any of this an AI feature? No. Nothing in this record is described as AI, and the source records none.
Can Netbase work with a client in my country? Yes. Every service on this site is delivered remotely from Hanoi, and Netbase has worked with clients in 80 countries. Delivery communication is in English, with weekly reviews and a named project manager.
Does Netbase work in my industry? Netbase takes on projects in any industry where the work can be delivered remotely and accepted by milestones. The industry pages describe the approach sector by sector, and the Work records show delivered projects.
How do I pay for a project? Payment is by bank transfer to the company account of Netbase JSC or through PayPal Business. The payee is always Netbase JSC, the company that operates OutsourcingVN.
Who do I talk to, and how do I start a project? Talk to Huy Nguyen (David), Founder and CEO of Netbase JSC: message him on WhatsApp at +84 937 869 689 or email project@netbasejsc.com. You can also send your brief through the project request form. Say which workflow or system the project concerns and what has to stay unchanged; the first step is a discovery conversation, and scope and milestones are agreed after it.
Planning a print store of this size?
Read the other work records, check how claims here are sourced on the methodology page, then submit a project brief naming the artwork formats your customers send you, because that decides more of the build than the catalogue does. OutsourcingVN is operated by Netbase JSC and is Netbase's own outsourcing-services platform, so the team that reads the brief is the team that would deliver the phases.